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What's Faster, Our Runtimes or Responses?
One of the many things The CoSort Company is known for is rapid support. We provide it through a global
network of professional resellers and developers who care deeply about these technologies and their
reputation for quality and reliability. For example, CoSort users in production can usually speak with
a technical support manager immediately, and receive a useful response or complete remedy within the same day.
Technical support is free during evaluation, and for the first year after product licensing. After that, there are
additional support levels you can choose to maintain and improve the operation of your perpetual use software. For
more information about your company's service level agreement or site-specific entitlements, please contact your IRI agent.
This site is designed to compliment and augment the dialog you already enjoy with our engineers or your consultants.
If you work at a directly-supported, fully-licensed site, you can request an access account. Use it to obtain updated
release documentation and advanced usage information -- installation, tuning and usage
tips, advanced SortCL job examples, etc. The site undergoes frequent changes and welcomes your input; i.e. if you cannot
find what you are looking for here, please let us know.
If you would like immediate assistance with a technical issue, click on
Support Request to your left. For access to other support
area content, you will need a log-in account. Please email support@iri.com
with your particulars.