Welcome to IRI Professional Services
Customer service at is one of the key ways that IRI continues -- and as a relatively small ISV among giants frankly needs -- to please its customers and distinguish us in thier minds. Our philosophy of service is to go beyond solving problems and addressing complaints to be a key part of a more holistic customer experience ... one that makes a real difference to you and us.
In keeping with this idea, IRI has made its software, solutions, and services available to everyone, regardless of their company's size or level of experience. Whether you need assistance with testing, implementing, tuning, or learning IRI software or methods, our staff or partners will work with you to reach a successful outcome through a trusted relationship of any duration.
Please browse the departments below to locate the service(s) you require. Use the form below or contact us if you cannot find something or you have specific questions. We are here to help!